Training

The keystone of all new implementations is the training of the operating staff to adequately handle the flow and processing of data under the new systems platform. smartsolution has a truly excellent and very seasoned training team in-house to accommodate all training needs and to provide your operating and support personnel with the comfort level required for continuity and top notch customer service.

For platform conversions, training takes place pre-conversion (classroom prototype sessions), during conversion (on-site and ad hoc) and post-conversion (per email, telephone or one-on-one) as required.  If written training manuals for specific software modules do not already exist, they are compiled and published as required.  "A happy staff is a productive staff"... smartsolution makes every effort to provide its clients with a level of comfort amongst its staff for positive results.